Privacy policy
Privacy Policy & Data Protection (GDPR Compliant)
BangVAPE Europe (bangeuvape.com) highly values the privacy and security of our customers. As a multinational enterprise conducting extensive B2B wholesale and B2C retail operations across the European Union, we are strictly committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and international data security standards. This Privacy Policy describes how your personal information is collected, used, and securely shared when you visit or make a purchase from our site.
1. Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase or attempt to make a purchase (whether a retail order or a bulk wholesale inquiry), we collect certain information from you, including:
- Contact Data: Your name, company name (for B2B), billing address, European shipping address, email address (e.g., communications via yang@jnrbangvape.com), and phone number/WhatsApp details (e.g., +86 153 3697 4054).
- Order Data: Details of the high-puff, multi-flavor vapes you ordered, tracking data from our Central European warehouse, and secure payment confirmations.
2. How Do We Use Your Personal Information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including arranging for shipping via our European logistics partners, and providing you with invoices and/or order confirmations). Furthermore, we use this Order Information to:
- Communicate with you rapidly via WhatsApp for VIP wholesale quotes and order tracking.
- Screen our orders for potential risk or fraud, ensuring a safe trading environment for all parties.
- Provide you with information or advertising relating to our new product launches (like the Bang 450k) if in line with the preferences you have shared with us.
3. Sharing Your Personal Information securely
We do not sell your personal data. We only share your Personal Information with trusted third parties to help us use your Personal Information, as described above. For example, we share your shipping address strictly with our European courier networks (e.g., DHL, DPD, GLS) to ensure your goods are delivered from our central warehouse to your doorstep. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive.
4. Your Rights under GDPR
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact our administrative team directly at yang@jnrbangvape.com.
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